Support & contact
Need a hand? The fastest way to reach us is email — we aim to reply within one business day. If you connected QuickBooks or Xero and something looks off, include your organization name and the invoice or customer involved.
Email us
support@diol.appWho to contact
- support@diol.app — general help & support (anything about using diol, your account, or billing).
- privacy@diol.app — privacy & data requests (access, export, or deletion of your data).
- security@diol.app — security (reporting a vulnerability or a security concern).
- legal@diol.app — legal (terms, contracts, and legal questions).
- abuse@diol.app — report abuse (report misuse of diol's outreach).
Product guide
Once you're signed in, the in-app Guide (in the sidebar) walks through connecting your accounting software, setting up chase cadences, the AI voice and messaging, payments, and reconciliation. Most how-to questions are answered there.
Connected accounting software
diol connects to QuickBooks Online and Xero with your permission, reads your invoices and customers, and writes payments and credit notes back so your books stay reconciled. You can disconnect at any time from Settings → Integrations, which revokes diol's access and removes the stored tokens. See our Privacy Policy and Terms for how we handle your data.